Refund policy

Effective 22 September 2026 · Centurion Corporate Services Incorporated

Full refund within thirty days

If you ask within thirty days of signing up and we have not yet filed anything on your behalf, we refund what you paid us in full.

After a filing has been submitted

Once we have submitted a filing, our service fee for that filing is not refundable — the work is done. The rest of your plan fee is refundable under the thirty-day rule above only if nothing has been filed.

Government fees

Government filing fees are paid to the filing office at cost when we submit. Once paid, they cannot be recovered from the state, so we cannot refund them. A government fee we collected but have not yet paid is refunded in full.

Multi-year prepayments

Unused whole years on a multi-year prepayment are refunded pro rata.

Cancelling mid-term

Outside the thirty-day window, cancelling stops the next renewal; service continues until the end of the term you have paid for, and the current term is not refunded. You can export everything in your vault before and after.

Notary sessions

If a remote session cannot go ahead because identity cannot be established, there is no charge for it. If we cancel a booked session or mobile visit, you are refunded in full or rebooked, as you prefer. A mobile travel fee is refunded in full if we never set out; once we have travelled, it is payable as set out in our terms. Unused remote notarization credits are refundable within thirty days of purchase if none has been used.

How to ask for a refund

Call or email us using the details below with the invoice number. Approved refunds go back to the original payment method, normally within ten business days.